Contact information
We are here to help! Whether you have questions about our message boards, need assistance with your order, or just want to share your feedback, we'd love to hear from you.
Get in Touch
If you have any inquiries, please contact us via the following methods:
- Store Name: vylax.shop
- Contact Name: AKEEM DERRON DEACON
- Email: support@vylax.shop
- Phone: +1 281-652-6274
- Address: 1382 BROOKWOOD FOREST BLVD 509 JACKSONVILLE, FL 32225 United States
Customer Service Hours
- Monday to Friday: 9:00 AM – 5:00 PM (EST)
- Saturday & Sunday: Closed
Note on Time Zones: Our operations are based in Florida, United States (Eastern Standard Time). Since we serve customers in Singapore, please note there is a significant time difference (approximately 13 hours). If you call or email outside our business hours, please leave a message, and we will get back to you as soon as our team is online.
Response Time
We aim to respond to all emails and inquiries within 24 hours during business days.